Reviews | Jonesboro Plumbing Service

Very Accommodating

Josh and Alex came to our house when called at the last minute. They were professional, gave us helpful information concerning our situation, and very accommodating. They always remove their shoes before entering and make the client feel special. They have our business at home and at the office.

Sarah

Fixed in Minutes

Josh had my dripping shower head fixed in only a few minutes. He was extremely nice and helpful.

Tina

Outstanding Service

I needed replacement bath sink faucets, toilet, and shower faucet. Delivered everything they promised. Arrived on time as scheduled, worked quietly and efficiently. Courteous in conversation and sock feet. All products installed were of high quality and workmanship. Very pleased with work and workman. Chris West is my new personal plumbing service. Outstanding service.

M.C.

Stand Behind Their Work

I have used their services many times and am never disappointed. They take care in making sure the job is done right, stand behind their work and can be depended upon in any situation.

Bob F.

Worked With Me

First class operation. They worked well with me during a difficult time. I had to cancel appointments 3 times due to a illness. They worked with me every time. They replaced a water heater in attic.

Larry C.

These Guys Will Take Good Care of You

Excellent service, great price and professional staff. It is sometimes hard to find good help, but these guys will take good care of you. They installed a tankless water heater for me and even kept my old water heater running for a few days so that they could order my tankless unit.

Mike S.

Highly Recommend

The employees were professional, thorough, and friendly. Every move made was explained in a manner that was easy to understand. I highly recommend this company.

Brittany M.

Been Our Choice for Twelve Years

As out-of-state apartment owners, it is important for us to have a venue of Repair Contractors who are dependable, trustworthy, knowledgeable, and competent. Chris West Plumbing has been our choice for more than twelve years, first with his father and now with Chris. We highly recommend his service.

Noel P.

Josh was Wonderful! Highly Recommend!

Nice, clean, trustworthy guys who did a great quick job! Josh was wonderful! Highly recommend!

Emily M.

Highest Marks

Chris West has done numerous remodels and routine plumbing jobs for us for years. He and his staff are professional, knowledgeable, and a pleasure to work with. I give them highest marks.

Dianne P.

Professional & Dependable

Chris and his staff are very professional and dependable. He has been our plumber for many years. Josh and Brad are awesome!

Renee O.

Very Nice and Very Professional

We would highly recommend Chris West Plumbing. Josh and Brad were very nice and very professional. They were also very clean and did an awesome job.

Carla H.

Thank You!

Chris West Plumbing came out & fixed the pipes under my bathroom sink. They did a great job. Thank you!! Thank you!

Jacki F.

Extremely Pleased

Chris and his team do a first rate job and we were extremely pleased with the work that they performed on our new RALVIS Athlete Training Facility. They were so good, we consider them to be a part of our team.

Dave R.

Great Guys and Company

Josh and Alex from Chris West Plumbing were here promptly. They were professional and great at repairing all my plumbing needs. Great guys and company. Recommend highly!

Linda P.

We Will Definitely Use Them Again

We had a stopped up sink. I called the office and spoke with a very polite young lady. I was thinking it would be days before we saw a plumber, but was pleased to find out they could come the same day. Then Chase from Chris West plumbing arrived. Very professional and explained in detail all the steps they were doing. They cleared the pipes quickly. They were very organized and cleaned as they went along. We will definitely use them again!

Sherry P.

Never Fail to Do a Great Job

Very prompt and courteous! They never fail to do a great job for us!

Bonnie S.

I Wouldn't Use Anyone Else

They are always professional, kind, responsive. They charge a fair price for the quality work that they do. I wouldn't use anyone else.

Kathy S.

Pleasantly Pleased

Josh and Alex came to our house. Pleasant personality. Fast and efficient. Would use them again. Excellent service and reasonable price. Thanks.

Ann

Thank you!

Josh and Alex took care of a long list of plumbing needs in a house we had just moved in. They were efficient, professional, and will definitely get our business again. Thank you.

Donna
From 824 reviews
Andrea Huff
Andrea Huff

We have used Chris West Plumbing on many occasions for repairs, construction, and renovation needs. They have always responded quickly with knowledgeable, professional, and courteous staff. I highly recommend.

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Clarence Overbay
Clarence Overbay

Awesome service!! Quick response!! Highly Recommend! Replaced and vented water heater same day!

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Bonnie Swaty
Bonnie Swaty

Very prompt and courteous! They never fail to do a great job for us!

I can't say enough good things about Chris West Plumbing. They do great work!

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Lisa Strickland
Lisa Strickland

Came out immediately, courteous and got the job done

Response from business owner

Thanks Lisa!!!

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Clare Dunham
Clare Dunham

They were prompt, professional and took care of all our plumbing needs! Thank you!!!

Response from business owner

Thank you Clare for your Kind words.

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Debra Breeden
Debra Breeden

Chris West Plumbing always does a great job. They are professional and extremely knowledgeable. Highly recommend the Chris West team.

Response from business owner

Debra, appreciate you!

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PamKail Hall
PamKail Hall

Timely, personable, clean and fair prices.

I won’t call anyone else if/ when there is a need

Response from business owner

Pam, that review is music to our ears. Thanks!

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Sue Showecker
Sue Showecker

Have had 2 visits from Chris West Plumbing , one for toilet repair and other visit from Chris for remodeling my bath. Very nice and professional. So glad I called them.

Response from business owner

Thanks Sue!!!!

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Rebekah Garner
Rebekah Garner

Would highly recommend!! Very knowledgeable and easy to communicate with! We had new gas logs installed and they are just perfect!

Response from business owner

Rebekah, we appreciate the opportunity.

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Neely Ragsdell
Neely Ragsdell

Service was efficient! Alex is definitely an asset to CWP. I will be using this company again for any plumbing needs & recommend them as well.

Response from business owner

Neely, Alex is a rockstar! Thanks

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William Gay
William Gay

Chris West Plumbing has always gone above and beyond to fix whatever plumbing issue I have. I would highly recommend them!

Response from business owner

Thanks William!

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Perry Baugh
Perry Baugh

Noah was great. Very informative. I would definitely recommend him and Chris West plumbing to anyone. Thank you

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Scott Fenderson
Scott Fenderson

Came out just in time. We had a water heater emergency and they got it done!

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Chris Lutes
Chris Lutes

Chris West Plumbing is one of the best and most professional company's that you could ever want to work with. Highly recommend!

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Sarita Ruckh
Sarita Ruckh

Excellent service, courteous young men, and cleaned everything up perfectly. Thank you Noah and Sam!!!

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Ryan Listenbee
Ryan Listenbee

Excellent service on water heater install!

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David Jones
David Jones

Quick to respond. Technician showed up at my doorstep almost immediately after I made the initial call. They were very thorough and persistent in resolving all my plumbing issues. Will use again if the need should arise. Highly recommend …

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Response from business owner

Thanks David!

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robbie vanscoy
robbie vanscoy

Easy scheduling and very accommodating. The plumber was on time, friendly and thorough. We’ll definitely be repeat customers.

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Joey “Nightfire886” Collomp
Joey “Nightfire886” Collomp

Very Kind and Professional. Great price and quickly came and took care of our Emergency. We would very much use Christ West Plumbing again for our future plumbing uses.

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Sherri Roberts
Sherri Roberts

Alex arrived when he said he would. Explained everything very well. Alex had great customer service. He was very professional. Would highly recommend Chris West plumbing.

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Michele Freeman
Michele Freeman

Excellent turn around time with great service and a smile. Couldn’t be happier!

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Linda West
Linda West

Very kind, did a great job for me.

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Ro So
Ro So

Did a great job replacing my kitchen faucet and fixing plumbing that had been incorrectly installed by others. I appreciated their professionalism and attention to detail. They were punctual, efficient, and left everything clean and in …

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Linda Owen
Linda Owen

Great job and friendly service.

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Hunter Beshears
Hunter Beshears

Alex was great! Friendly and makes everything easy to understand!

Response from business owner

That’s great to hear Hunter!

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Joseph Cunningham
Joseph Cunningham

Great, quick work

Response from business owner

Thats good hear!

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Daniel Cook
Daniel Cook

Technicians were very professional and friendly. Stephen and Sam are the best.

Response from business owner

We are so proud of our team and how they represent us so well! Thank you!

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Pat Brun
Pat Brun

They were fast and efficient. I appreciate their work. Thank you.

Response from business owner

Thank you Pat!

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Aubrey Antilley
Aubrey Antilley

Very fast and extremely great service. The best people and company I’ve been bless to work with. Thank you

Response from business owner

Thats awesome to hear!!

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meesterlyle
meesterlyle

Professional, arrived on time. Did excellent repairs. Thank You!!

Response from business owner

Thank you!

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shaneka james
shaneka james

I called and they came out the same day!! They are truly fast and very professional. And a special thanks to justin for being so polite and respectful. If I could give more stars I would.

Response from business owner

We appreciate your Business!

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April Glasgow
April Glasgow

Great service!

Response from business owner

Thanks!!!

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Teresa Wilson
Teresa Wilson

Once again, I can see why there were so many good reviews. Stephen was knowledgeable, confident, efficient and polite. Got the job done in a timely manner. Did not leave a mess to be cleaned up. Will use again when needed. Will highly …

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Response from business owner

Teresa, Thank you for the review!

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sam serpico
sam serpico

Very polite, efficient and effective.

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julie isaacson
julie isaacson

Excellent and timely service

Response from business owner

Julie, thank you for the review!

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Sue Martin
Sue Martin

Very professional, timely, and courteous. Would recommend highly.

Response from business owner

Love hearing good feedback Sue!

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Nàncy Trice
Nàncy Trice

The technician was on time. Very nice and

Knowledgeable. They called to let me know

They were coming. Reasonably price. Will use them again

Response from business owner

Love hearing from Great Clients Nancy!

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Jonathon Constantine
Jonathon Constantine

I chose Chris West Plumbing based on all the great reviews and they did not disappoint. I had my water heater replaced and connections properly updated. They also replaced a couple leaky fittings in the water lines under my home. Noah and …

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Response from business owner

Jonathon, people sometimes question how valid our reviews are at first glance. Thanks for validating that they are REAL honest reviews from great clients like you. Thanks for the great feedback!

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Rebecca Thielemier
Rebecca Thielemier

Very good service! They were there a day after we called and fixed our plumbing problems quickly and professionally! Would highly tecommend them!

Response from business owner

Rebecca, thank you for giving us the opportunity to serve you.

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Deborah Benafield
Deborah Benafield

Gage and his helper were very professional and polite

Response from business owner

We appreciate the positive feedback Deborah!

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Donna Shoemaker
Donna Shoemaker

We were well pleased with the service of Chris West Plumbing, Inc.

They were professional and came the same day that we called. They did an excellent job on our leaking commode and cleaned up leaving everything clean. We highly recommend …

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Response from business owner

That is great feedback Donna. Thank you!

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Gene McMorries
Gene McMorries

Josh and the team have been very helpful. Very knowledgeable. Great company.

Response from business owner

Thanks Gene!

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Rob Yates
Rob Yates

This is my go-to service provider in Jonesboro. Highly recommend.

Response from business owner

We appreciate you Rob!

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Jim
Jim

Thanks guys great customer service from the two young men.Great job much appreciated.

Response from business owner

Thank you Jim, we appreciate you!

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Heide Christiansen Carlisle
Heide Christiansen Carlisle

Service is top shelf. Quick response time. They really care Almost makes me want to have more plumbing needs. Almost

Response from business owner

Thank you Heide!

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Carrie Walker
Carrie Walker

Great job. Will use these guys again. Appreciate the fact the removed shoes bf enter house.

Response from business owner

Love hearing when a good service delivery system comes through!

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doris Mchalffey
doris Mchalffey

5 stars for these guys they did an excellent job and did it fast. Called in the morning and my new toilet was ready to use by 3pm. Can't beat that,I will be using Stephen for all my plumbing needs.

Response from business owner

Doris, We appreciate the opportunity to serve you!

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tim walters
tim walters

Outstanding job by Alex and Sam. I will ask for them if I have any future problems.

Response from business owner

Tim, Alex is a Rock star in our book and Sam is going to do well in our industry. Thank you!

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Mark Morris
Mark Morris

Quality work – quality people. Very good plumbing business.

Response from business owner

Mark, love the feedback!

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Judy Shehorn
Judy Shehorn

Chris West Plumbing is great. Stephen was friendly professional and very skilled. I can't say enough about how grateful we are to be one of your customers .

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Janet Hooks
Janet Hooks

My hot water heater went out. I called Monday afternoon. They sent someone out onTuesday morning before 9:00 am. Two young men returned. They installed my new heater according to code. All three young men were mannerly and polite. They…

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Robert Talley
Robert Talley

Big thank you to Christ West Plumbing – especially Stephen Townsend, Josh Manley, and Chris Mitchell. They do impeccable work, and they fixed a lot of plumbing issues that we've had with our old house. No issue was too big or too small.

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Response from business owner

Wow Robert! That’s an amazing testimony for our dedicated team! Thanks for trusting us with your plumbing problems. This makes us smile knowing that we are getting it right from the initial call in to office to the completed job. Thanks so much!

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Jazmin Pérez
Jazmin Pérez

Very good and very professional

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Amanda Klipfel
Amanda Klipfel

Daniel went above and beyond to fix our water leak. He was very helpful explaining the process as he progressed towards finding a solution and fixing it. Daniel, along with his crew were punctual, worked in a timely fashion, and cleaned up …

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Response from business owner

Thanks for the positive feedback Amanda!

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Joshua Coyle
Joshua Coyle

Always a great experience with Chris West Plumbing!

Response from business owner

Awesome to hear!!

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S Martin
S Martin

Excellent customer service and professional. Diagnosed the source of the problem and gave me best options for fixing it. Great communication. Will definitely be calling again when needed. Thank you!

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Terry Roberts
Terry Roberts

Very pleased with my experience with my plumbers. They were knowledgeable, efficient, courteous & caring!

Response from business owner

Thanks Terry!

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Ruby Wren
Ruby Wren

I had issues with my hot water tank over the weekend. I'm pretty handy and usually can get things done myself but this time I was unsuccessful. I called Chris West Plumbing today 08/26/2024 and explained the issues I was having. The …

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Sharron Pierce
Sharron Pierce

Was very pleased with the work done by Noah.

Response from business owner

Noah is a great person Sharron. Thanks for your business!

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Heather R. Nelson
Heather R. Nelson

Great first experience. They completed an annual service on my tankless hot water heater, replaced one toilet, and fixed another. Great experience with the office team and the two plumbers they sent to my house. Highly recommend.

Response from business owner

Thank you Heather! We appreciate our team and their dedication to professionalism. Appreciate you as well!

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morris Johnston
morris Johnston

The two men who came were great to work with and explained everything very thoroughly beforehand and again afterwards. I would highly recommend them again.

Response from business owner

Thanks for the positive feedback Morris! We are so blessed to have such great people on our team. We appreciate you!

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Molly Hay
Molly Hay

Chris West Plumbing was the best plumber to call. They came quickly and fixed all the problems we were having. They replaced our water heater and shower head. Everything is working beautifully. We were very happy with their professionalism …

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Response from business owner

Thanks Molly!

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Brandi Workman
Brandi Workman

My neighbor alerted me to my outside faucet running while I was across town at work. She was unable to get it turned off. I called Chris West Plumbing and they came right away. I didn’t have to leave work. I’ve used this company a few times…

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Response from business owner

Thank you for the feedback!

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Tina Thompson
Tina Thompson

Very friendly. On time. Gage explained each part of the job. Called to fix a toilet and they did. Also installed a garbage disposal for us. We'll definitely use them again.

Response from business owner

That’s great news Tina! Thank you.

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Beverly Brown
Beverly Brown

Quick, courteous service!

Response from business owner

Thanks Beverly!

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Myra Wood
Myra Wood

Chris and his team are very knowledgeable. They answered our questions, did a great job and left the job site clean. We have used them on two bathroom remodels and we were very pleased both times.

Response from business owner

Thanks for being a great customer Myra!!!!

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Rob Burgess
Rob Burgess

Got to me quickly, completed the job correctly and in a timely manner. Excellent customer service. The technician was professional, knowledgeable, and very helpful.

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Polly Clark
Polly Clark

Very professional & knew exactly what I needed. Really appreciate that they were so knowledgeable. Thank you so much

Response from business owner

That’s great to hear Polly! Thanks for the great feedback!

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mavrick thompson
mavrick thompson

Great work and very approachable workers. Will use this company again!!!

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Mike England
Mike England

They were able to come a day earlier than first projected and rebuilt my outdoor faucet.

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Stacy Smith
Stacy Smith

Chris and his guys are always so nice and helpful. They are very tidy and do great work!

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Brian Shepherd
Brian Shepherd

Had a couple guys come out and did quite a bit of work for me. They did a great job, explained everything so it made sense. Would absolutely use Chris West again

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Tania Mchaga
Tania Mchaga

Over charged me and toilet doesn't work 300 downthe drain

Response from business owner

Thank you for the review, Tania!

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Bill Slicer
Bill Slicer

Always great work, on time , friendly, and through

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Robernetta “Trina” Ferrell
Robernetta “Trina” Ferrell

Quick, prompt and very professional. This will be who I call any time I have plumbing issues.

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Mary Corrigan
Mary Corrigan

Great people to work with! Very knowledgeable, prompt service, and got the job done! These guys are the best!

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Donna Shipman
Donna Shipman

Everything was handled in a professional manner. Jordan explained work needed and price. I was very pleased with service.

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Eugenia Huval
Eugenia Huval

Noah and helper installed my new food disposal, I bought from Amazon. Don’t buy from Amazon they sent the wrong cord, and it cost me an extra $100.00 for them to get one. Everything works, thank God, very pleased with their work.

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Renarda Reed
Renarda Reed

I have always heard Chris west is the best and I can honestly say I see why. They actually go out their way for you. I am very grateful they came and they gave me the best solution to my problem. I will alway use you guys and thanks again …

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Response from business owner

Renarda, Thank you so much for giving us the opportunity to provide solutions for you. Our team really does care and your testimony is a great confirmation and encouraging.

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Claire Morris
Claire Morris

Very professional and thorough. They answered all questions and were very polite and courteous. 100% satisfied

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J Pipkin
J Pipkin

Prompt response and incredibly helpful information provided that will help us making the best choice for our home.

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Frank Scovill
Frank Scovill

Quick service response, outstanding & very professional service. We will be using this company for any of our plumbing needs.

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Walton King
Walton King

Chris West’s plumbers are always courteous and successful in taking care of our sewer issues. I highly recommend them.

Response from business owner

Thanks Walt!

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Susan Boshers
Susan Boshers

Efficient, knowledgeable, friendly service man. Same day service.

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Sonya Kilman
Sonya Kilman

Very professional people. They show you want they can do and pricing before they do the work. Very responsible pricing. I will always call on them for any plumbing issues.

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Chase Hayden
Chase Hayden

Very friendly customer service. Had to have a new water heater installed. They took care of everything and even went the extra mile and put a few add one that will save my floors and walls if this one goes out. Highly satisfied with their …

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Response from business owner

That’s great to hear! We love it when a good plan comes together. Thanks for your feedback!

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Judy Glasco
Judy Glasco

Chris West Plumbing did an excellent job fixing my cold-water slab lead. He had a team of employees who do nothing but work on this type of plumbing problems. The two employees (Stephen and Gage) worked in and out of my home for three …

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Brian Lund
Brian Lund

very professional and great service!!! I will definitely use again on my next plumbing needs!!

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Michael J. Graham
Michael J. Graham

Great people easy to talk to and fixed my problem.

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Betsy Barrett
Betsy Barrett

The men that came here were great! They took care of my problem in a very short time. I was pleased with the very reasonable charge! Also they even brought in my garbage can. What service for an elderly woman!

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Amy Whetsell
Amy Whetsell

Timely, knowledgeable. Fixed our issue in one hour. Would recommend.

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Bonnie Smith Smith
Bonnie Smith Smith

They was great.

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Jordan Calder
Jordan Calder

Getting scheduled for a quote could of been better, I had to call them back twice... but once they came and quoted everything was great. Explained everything in detail was on time and prompt. Replaced 2 bathroom valves going from 2 handles …

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Carol Howard
Carol Howard

We are doing a bathroom remodel, which required some additional plumbing. Brad and his helpers (Sam and Evan) did a great job. Brad explained everything that was being done. They were all very professional and respectful. Highly …

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Laura Edwards
Laura Edwards

Chris West plumbing is absolutely the best. I appreciate their trustworthiness, outstanding work ethic, and phenomenal customer service.

A section of our front yard and one of the flower beds were flooding because the main water pipe to …

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Brennon Dickson
Brennon Dickson

Honest and professional. Highly recommend!

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Don Kennedy
Don Kennedy

Professional, trained and prompt. Courteous, friendly

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fred snetzer
fred snetzer

We’re new to Jonesboro, but we had seen a Chris West truck at our neighbors a while back. So when our water heater started leaking late Sunday afternoon I called them first thing Monday. Alex and his assistant had our new water heater …

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Response from business owner

Thanks Fred for the positive feedback! Welcome to Jonesboro from the Chris West Plumbing Team!

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Scott Escue
Scott Escue

The young man was very polite and done a good professional job

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larry olson
larry olson

Came on short notice and showed up when they said they would. Very friendly and professional in their work. Analyzed the problem logically and quickly, then efficiently solved the issue. Made sure I understood what and why they were …

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